POLICIES

PRIVACY POLICY

Customer Internet Privacy Statement

Protecting your privacy is important to us. We hope the following statement will help you understand how Laurel Pine, Living Luxury, DBA The Flavor Studio, collects, uses and safeguards the personal information you provide to us on our site.

I. Information Collected

We collect customer information in two areas of www.theflavorstudio.com website:
1. Orders placed
2. Newsletter registration

Note: For your security we DO NOT collect or store ANY credit card information. All credit card info is handled by our secure credit card transaction processor which uses the highest security protocols of the industry (SSL encryption).

II. Who sees the information collected?

Your information is kept in complete confidentiality! We NEVER share your information with any outside organization.

III. Removing your information from our records

If a user unsubscribes from our Newsletter, their information is simply removed from the mailing list. The only information that we cannot erase is the history of credit card transactions (necessary for our financial records).

IV. Customer Inquiries

We take your privacy seriously. Any customer inquiry should be directed to laurel@theflavorstudio.com where it will be promptly answered.

V. Your credit card information is safe

Due to the highly sensitive nature of credit card information, we DO NOT process or store your credit card information on our servers. All credit card transactions are processed over industry standard SSL 128b encryption directly with our secure credit card transaction processor. Their site is protected by layers of firewall, security systems and a full time staff of security experts.

VI. Do we use 'cookies'?

Yes. Cookies are small files that a site or its service provider transfers to your computer's hard drive through your Web browser (if you allow) that enables the site's or service provider's systems to recognize your browser and capture and remember certain information. For instance, we use cookies to help us remember and process the items in your shopping cart. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

We use cookies and other technology to keep track of your transactions with the flavor Studio.com. The information provided to us will only be used by us, and for the purpose of providing you with the requested products and/or services. We may use this information to personalize our website and how we communicate with you. We also use the information you provide us to help enforce our terms and conditions, to prevent fraud, and to keep our website safe.

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser (like Internet Explorer) settings. Each browser is a little different, so look at your browser's Help menu to learn the correct way to modify your cookies.

If you disable cookies, some features will be disabled. It won't affect the users experience that make your site experience more efficient and some of our services will not function properly.

SHIPPING POLICY

The Flavor Studio currently does not offer shipping services.

RETURN & REFUND POLICY

Events: Tickets to events are refundable with seven days notice. We require advance notice because our venue is small, and we may need time to republish a previously sold out event. Please email or call us if you must cancel your reservation.

Meals: Reservations for meals may be cancelled and refunded with three days notice. Please email or call us if you must cancel your meal reservation.

Returns: Returns are not permitted for prepared food. However, please let us know immediately if you have any concern about the quality or freshness of the food and you may be eligible for a refund, discount or replacement.

Prices and Inaccuracies on Website

Product prices are subject to change without notice. Information displayed on theflavorstudio.com may occasionally contain typographical errors, inaccuracies, or omissions that relate to product descriptions and pricing. Though we regret any such inaccuracies or misstatements, Laurel Pine, Living Luxury is not responsible and reserves the right to correct any errors, inaccuracies or omissions at any time without prior notice, and to refuse or cancel any order that includes any product listed at the incorrect price.